Get all not completing the output on SPB and giving output on SPA

On SPB, the command is not completing and giving below error while on SPA it is running properly. 

On SPB:

============================================================================
FAST Cache Information
---------------------

 

Backendbus Information
---------------------

Request failed

========================================================================

ON SPA:

FAST Cache Information
---------------------

 

Backendbus Information
---------------------

Bus 0

Current Speed: 6Gbps.
Available Speeds:
3Gbps.
6Gbps.

SPA SFP State: N/A
SPB SFP State: N/A

I/O Module Slot: Base Module
Physical Port ID: 0
Port Combination In Use: No

 

SPA Connector State: None
SPB Connector State: None

SPA SFP/Connector EMC Part Number: N/A
SPB SFP/Connector EMC Part Number: N/A

SPA SFP/Connector EMC Serial Number: N/A
SPB SFP/Connector EMC Serial Number: N/A

SPA SFP/Connector Vendor Part Number: N/A
SPB SFP/Connector Vendor Part Number: N/A

SPA SFP/Connector Vendor Serial Number: N/A
SPB SFP/Connector Vendor Serial Number: N/A

SPA SFP/Connector Supported Speeds:
N/A
SPB SFP/Connector Supported Speeds:
N/A

Bus 1

Current Speed: 6Gbps.
Available Speeds:
3Gbps.
6Gbps.

SPA SFP State: N/A
SPB SFP State: N/A

I/O Module Slot: Base Module
Physical Port ID: 1
Port Combination In Use: No

 

SPA Connector State: None
SPB Connector State: None

SPA SFP/Connector EMC Part Number: 038-003-810
SPB SFP/Connector EMC Part Number: 038-003-810

SPA SFP/Connector EMC Serial Number: MLE10133500627
SPB SFP/Connector EMC Serial Number: MLE10133500622

SPA SFP/Connector Vendor Part Number: N/A
SPB SFP/Connector Vendor Part Number: N/A

SPA SFP/Connector Vendor Serial Number: MLE10133500627
SPB SFP/Connector Vendor Serial Number: MLE10133500622

SPA SFP/Connector Supported Speeds:
3Gbps.
6Gbps.
SPB SFP/Connector Supported Speeds:
3Gbps.
6Gbps.

root@lacdb1 #

 

==========================================================================

The command used from host linux server using the below command.

/opt/Navisphere/bin/naviseccli -h 172.19.227.109 -secfilepath /advdatabase/database/storage/secfiles/dbcadmin/box_1 -nopoll getall

SPA = 172.19.227.108 

SPB = 172.19.227.109