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3079
March 10th, 2020 00:00
DAE (Bus 0 Enclosure 1) is faulted
Hi All,
I need help on an urgent basis.
Issue: DAE (Bus 0 Enclosure 1) is faulted, we see this alert in Unisphere and also from the command line.
Product model: VNX5300 ( UNIFIED )
Greater WC Availability: ENABLED
System Fault LED: ON
Fault summary:
FRU SPA SPB
-------------------- ------------------------- -------------------------
Bus0 Enc1 Faulted
I have referred to this article also but no help.
https://community.emc.com/docs/DOC-77760
All cablings look good.
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DELL-Sam L
Moderator
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7.6K Posts
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March 10th, 2020 10:00
Hello Charanz444,
In unisphere if you expand the tree under spa does it show you that anything is faulted? If you look under SPA is it showing your SPS as faulted? Also, if you look at the management of both SP’s is it showing the fault on both or just when logged in via a single SP?
Please let us know if you have any other questions.
Charanz444
3 Posts
0
March 13th, 2020 00:00
It shows faulted on both SPA and SPB
DELL-Sam L
Moderator
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7.6K Posts
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March 17th, 2020 11:00
Hello Charanz444,
When you expand the tree in unisphere where is the fault showing? Is it showing as the SP is faulted or the SPS?
Please let us know if you have any other questions.
Charanz444
3 Posts
0
March 17th, 2020 18:00
Hi,
When I expand DAE tree all look good but I found below from SP collects.
spa
Enclosure 1, DAE Fault LED status : ON
Peer LCC Fault
Expander Fault
LCC Fault
Fault Led Code: 0x00042400
================================
SPB
Enclosure 1, DAE Fault LED status : ON
Expander Fault
LCC Fault
Fault Led Code: 0x00042000
But, both of them in the DAE tree looks green. I think LCC B has gone bad here.
Isn't it?