Critical Error :The Block OE software version must be committed.

Question

Hi Community,

I need an help for below critical error in one of our VNX5400(Unified) system

Message : The Block OE software version (05.33.009.5.184) has been updated to a version that is supported by the File OE software version (8.1.9-184). However, it has not been committed. It is critical that you commit the Block OE software.

Full Description : The Block OE software version must be committed. Otherwise your system may not function properly.

Recommended Action : Commit the Block OE software. The Block OE software may be committed from Unisphere,

or by invoking the following command from the CLI: " /nas/sbin/navicli -h ndu -commit VNX-Block-Operating-Environment ".

Event Code : 0x12603a002d

Storage System has Block Software version is 05.33.009.5.184 and File Software Version is 8.1.9-184.As we have Unified Box, but nothing we configured/used VNX File software.

So I went system propertied and then tried to Commit OE under Software->VNX Block-OE,but “Commit Option “ is gray out .So please can you help how to fix this error.

Thanks for your support

kelleg · Answer

Try Restarting the Management Server on both SPA and SPB, then log back. glen

shankar_kolli · Answer

Restarted management server on SP’s,but still we have critical alert on the storage system ..So any one can help to clear/fix the this critical alert.

Thanks in advance and sorry for too delayed response.

kelleg · Answer

When yo ucheck the System Propertied/Software - what is the 'Status' indicate for all the software? Active? glen

VNX

Critical Error :The Block OE software version must be committed.

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