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3 Posts
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785
June 29th, 2021 11:00
Corrupted FS, Input/Output error
Hi,
I have an old VNX5600 and it is out of support,
there are 2 corrupted files systems and refusing to be mounted,
when I run # nas_fsck -start FS_Name -monitor, it gives me the below error:
Error 5: Input/output error
the system doesn't show any HW error or warning.
anybody can help?
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E-Sam
3 Posts
0
June 30th, 2021 04:00
I found some logs indicate that there are some bad sectors,
But I don't know how to figure out where is the affected disk,
any idea?
DELL-Sam L
Moderator
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7.6K Posts
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June 30th, 2021 07:00
Hello E-Sam,
Here is a link to a KB that maybe of assistance. https://dell.to/3juR9Xm
E-Sam
3 Posts
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July 1st, 2021 05:00
Thanks DELL-Sam L for your reply, real good information,
but is ROBV available for customers or it should be done by support engineers only?
DELL-Josh Cr
Moderator
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9.3K Posts
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July 1st, 2021 06:00
Ideally it is done by a support engineer with phone support, but if you don’t have a support contract then doing it yourself is the only option.