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3 Posts

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June 29th, 2021 11:00

Corrupted FS, Input/Output error

Hi,

I have an old VNX5600 and it is out of support,

there are 2 corrupted files systems and refusing to be mounted,

when I run # nas_fsck -start FS_Name -monitor, it gives me the below error:

Error 5: Input/output error

the system doesn't show any HW error or warning.

anybody can help?

3 Posts

June 30th, 2021 04:00

I found some logs indicate that there are some bad sectors,

But I don't know how to figure out where is the affected disk,

any idea?

Moderator

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7.6K Posts

June 30th, 2021 07:00

Hello E-Sam,

Here is a link to a KB that maybe of assistance. https://dell.to/3juR9Xm

3 Posts

July 1st, 2021 05:00

Thanks DELL-Sam L for your reply, real good information,

but is ROBV available for customers or it should be done by support engineers only?

Moderator

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9.3K Posts

July 1st, 2021 06:00

Ideally it is done by a support engineer with phone support, but if you don’t have a support contract then doing it yourself is the only option.

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