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7 Posts
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1374
May 20th, 2021 06:00
control station re-install
Hello,
after power cut my control station still can boot, but two partitions missing /dev/nda and /dev/nde.
i tried to re-install CS, but booting from DVD does not help much - serialinstall is asking for CD1 / CD2 which i can't find anywhere. can anyone help with CD images please?
I have no active contract support for this storage system.
many thanks in advance!
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DELL-Sam L
Moderator
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7.6K Posts
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May 20th, 2021 15:00
Hello sebe-techsoft-admin,
Which vnx system do you have as you didn’t state it in your post?
sebe-techsoft-admin
7 Posts
0
May 21st, 2021 01:00
Hello,
i have vnx 5300
DELL-Sam L
Moderator
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7.6K Posts
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May 21st, 2021 10:00
Hello sebe-techsoft-admin,
Here are a few links to some kb’s that maybe of assistance.
https://dell.to/2RtMN7D
https://dell.to/3hGQ7GT
https://dell.to/3bHyROc
DELL-Sam L
Moderator
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7.6K Posts
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July 15th, 2021 12:00
Hello sebe-techsoft-admin,
I would try to reset the SP’s back to factory and see if you get any further.
sebe-techsoft-admin
7 Posts
0
July 15th, 2021 12:00
update: i was able to start serial install from DVD disk, but i am stuck at backend security setup point.
I guess problem is in SP's , tried to use known account with admin rights without luck. should i reset SP's to factoty default using Clariion utility toolkit ?
any advice would be greatly appreciated!
sebe-techsoft-admin
7 Posts
0
July 15th, 2021 13:00
thank you Sam,
i actually tried Ctrl+C method, but probably i am doing something wrong - i am not getting into service menu.
1 - removed SPB
2 - rebooted SPA
3 - Ctrl+C on "alphabet" = no luck, when typing recovery -symbols are displayed as * , please see screenshot.
any ideas?
sebe-techsoft-admin
7 Posts
0
July 15th, 2021 14:00
** "recover" , not "recovery"