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January 25th, 2012 12:00

Test fails with SRM5 using MirrorView SRA

I am trying to run a test failover of an SRM5 protection group and I geep getting the following error;

          Error - Failed to sync data on replica devices. SRA command 'syncOnce' didn't return a response.

I am using MirrorView over FC for the replication.

SRM is able to discover the VNX and CX arrays

I have tried creating a snapshot on both sides with VMWARE_SRM_SNAP in the name.

I can not find any documentation on setting up SRM5 using Mirrorview. The release notes have little information.

I found a video on youtube that demonstrates Mirrorview insight which is supposed to get installed when the Mirrorview SRA is installed.

In the video it shows that from the start menu you should see;

EMC --> Navisphere

          -->EMC Mirrorview Site Recovery Adapter --> MirrorViewInsightForVMware

I don't have any of these folders listed under the start menu, yet Navisphere, Mirrroview SRA and VNX SRA are all installed on both sites

http://www.youtube.com/watch?v=YorwLnxo7Fw

If I look under C:\Program Files(x86)\VMware\VMware vCenter Site Recovery Manager\scripts

I would expect to see \SAN\MirrorView SRA but the folders are not there.

Can anyone help?

Environment;

Primary site;

                         VNX5100       5.31.0.5.509

                         Mirrorview and Snapview installed

                         vCenter on Windows 2008 R2 Standard (VM on ESXi5)

                         VMware-srm-5.0.0-474459

                         EMC_VNX_SRA_v5.0.1

                         EMC_Mirrorview_Enabler_for_VNX_SRA_v5.0.2

                         NaviCLI-Win-32-x86-en_US-7.31.25.1.29-1

                                                 

DR site;

                  

                         CX3-20c          3.26.20.5.005

                         Mirrorview and Snapview installed

                         vCenter on Windows 2008 R2 Standard (VM on ESXi5)

                         VMware-srm-5.0.0-474459

                         EMC_VNX_SRA_v5.0.1

                         EMC_Mirrorview_Enabler_for_VNX_SRA_v5.0.2

                         NaviCLI-Win-32-x86-en_US-7.31.25.1.29-1

January 25th, 2012 13:00

Check this thread for SRM5/MV/CX/VNX/SRA info.  I set up a pair of CXs w/ MV and SRM 5 using the VNX SRA.  Info was buried in doc, but VNX SRA supports CX4 w/ MV for SRM 5.

hth!

@dboftlp

251 Posts

January 25th, 2012 13:00

One point that I can answer straightaway that MVIV (MirrorViewInsightForVMware) was for SRA 4 (SRM 1.4) not for SRM 5

Not 100% sure though on your error message

Gearoid

33 Posts

January 25th, 2012 14:00

Info was burried in which Doc?

I have searched all of ECN and cannot find anything that helps.

If I select the SRA tab under Array Managers in SRM, it shows that the CX3-20 is supported as well as the VNX5100

Array Support.jpg

I

40 Posts

January 26th, 2012 06:00

Hi,

MirrorView Insight is for SRM 4 or earlier and is not compatible with SRM 5.

Please send logs and any other pertinent information to nastoolsupport@emc.com and we will respond.

THanks,

Ken

33 Posts

January 26th, 2012 11:00

I worked with the SRA developers to solve this.

The logs showed a problem handling storage group names with spaces. 

Installed a later version of VNX  and it fixed the issue.

EMC_Mirrorview_Enabler_for_VNX_SRA_v5.0.8.zip

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