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2843

May 15th, 2011 11:00

EMC VSI LUNs status

I installed the storage plugin for emc in vcenter 4.1 when I go to luns, the model is showing as unknown. also array is unknown as well as device id. any ideas?

286 Posts

May 16th, 2011 05:00

In the Home tab of vCenter select the VSI icon. What do you see listed in your array panes? What type of array are you using? For many types you will need to establish a connection to a Solutions Enabler server with access to the target arrays and perform a discover from within the VSI home tab.

2 Intern

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470 Posts

July 4th, 2011 18:00

this is a cx3-80.  

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2 Intern

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470 Posts

July 4th, 2011 18:00

i get a status of unknown

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2 Intern

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470 Posts

July 4th, 2011 19:00

when i  try to add spA and spB in vsphere

it gives this

XXX com.emc.celerra.nfs.task.AddClariion.label not found XXX
vc.xxx.com

Error
Unsupported CLARiiON FLARE version 3.26.80.5.31
xxxxx

7/4/2011 7:44:53 PM
7/4/2011 7:44:54 PM
7/4/2011 7:45:08 PM

what version of flare do i need to upgrade to?

2 Intern

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470 Posts

July 4th, 2011 22:00

yes i have vsi installed. but i get an unknown status under  model array device id. please see the attached image in previous post. thanks

19 Posts

July 5th, 2011 08:00

So just as an FYI - VSI is fully supported by EMC so when in doubt, call into Service and open up a ticket and they can help you resolve the issue.

With that said - i had a customer with a similiar issue.  Service WebEx'd into their system and removed the array credentials and re-added them.  That fixed the issue.  At the time the customer wasn't able to view any array information and once they removed/re-added in the array info and credentials everything seemed to get resolved.  You might try that?

Tommyt

@vTexan

40 Posts

July 11th, 2011 13:00

From the latest release notes:

The CLARiiON must meet the following system requirements:

Have minimum FLARE software version 04.29 installed. To obtain the required software, contact EMC Customer Support as described in Troubleshooting and getting help.

Have minimum Navisphere Secure CLI version 7.30 installed on the vSphere Client host.

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