Unsolved
4 Posts
0
795
January 11th, 2023 00:00
VMAX Dashboard is not update on unisphere GUI
Hi Team,
I'm new to Dell storage, We have VMAX10K were the Unisphere Dashboard is not getting updated with the performance and even any H/W failures is also not getting alerted on GUI.
We even unable to launch smycli on management host, the O/P would be like no devices found.
Please suggest me the troubleshooting steps to check on??
No Events found!
DELL-Josh Cr
Moderator
•
9.3K Posts
0
January 11th, 2023 07:00
Hi,
Thanks for your question. Are you still able to access shares? Are you using a fibre or iscsi connection? Can you connect with the serial port?
Let us know if there is anything else we can help you with.
sulthan
4 Posts
0
January 11th, 2023 08:00
we are using iscsi connection and yes the shares are accessible. Since the shares are accessible, hope connection with the serial port is yes..
can you help me with how can i connect with the serial port?
DELL-Josh Cr
Moderator
•
9.3K Posts
0
January 11th, 2023 09:00
Actually it looks like it is a setting that needs to enabled by phone support, so I recommend calling support for this issue.