Unsolved
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29 Posts
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111
October 4th, 2024 09:24
impossible to connect to the remote anywhere of the vmax 250 k on the primary MMCS1 and secondary MMCS
Good morning ,I can't connect to my mmcs. although the ping on the 2 interfaces works, it is not always reachable on the web.we tried a point-to-point connection, we connected and after connecting to the remote control, this ejected us and afterward the interface was no longer reachable.And as a second action, we reset the 2 MMCS modules one after the other. We reviewed the interface but when we connect to the remote control, it ejects us after a few moments and the interface is no longer reachable.No Events found!
tianchou
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93 Posts
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October 5th, 2024 09:00
Generally VMAX 250F firewall was blocked ping and other access.
and sometimes, MMCS will hung. you can reboot MMCS by telenet to director 1A.
Aviv_Mazor
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3 Posts
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January 22nd, 2025 14:10
I have the same issue with vmax450f as I’m logging in to windows with the SSC I’m loosing connection to mmcs and ping
glenn237
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January 27th, 2025 11:31
@Aviv_Mazor I solved my problem:
I advise you to reset the MMCS1 module on director1 and the MMCS2 module on director2.
now connect to a machine where no cisco services are active or a machine where this service is not installed and connect using internet explorer.
Aviv_Mazor
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January 27th, 2025 11:45
@glenn237 Hi , do you mean to physically remove and install the modules?
By machine you mean any remote computer?
which services installed?
glenn237
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January 27th, 2025 12:16
@Aviv_Mazor yes I mean any remote computer, and this computer must not have any cisco service active or installed.
and to access MMCS you connect with internet explorer