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987
April 25th, 2019 12:00
DR Power outage VMAX 20k
We had some work being done in our DR datacenter and power was cut to the VMAX. As far as I know the system should have cleanly shutdown while on SPS. Power was restored but none of the FC FE ports are on! I have confirmed there are green status lights on all the modules and visually everything appears in order it's just not sending any signal. Had datacenter help staff verify switch side is sending light but not the VMAX side for each FC Fe port. What would cause that ? Without gatekeepers I can't get to Unisphere, symcli or anything else to troubleshoot.
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Scotrn
5 Posts
0
April 27th, 2019 17:00
Update,
The VMAX appears to have lost it's mappings at the SP.
Running Unisphere directly from the SP management interface I can see all the LUNs and SG etc but there are no port groups, masking views etc. And when I try to re-create one I get a bad gateway error running Unisphere directly from the SP.
Any help or hints would be appreciated.