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30 Posts
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211272
June 5th, 2015 08:00
v7.2.1 to v8.0.1 Appliance Upgrade
Hi,
Has anyone successfully upgraded a v7.2.1 FVEE appliance to v8.0.1? The documentation is really lacking on exact steps to complete the upgrade? I have attempted it and it upgraded it, but nothing was working. The documentation refers to some older document about how to upgrade the agent manager, but I could not figure anything out.
I want to get it upgraded as I see a lot of nice stuff in the new version, bu just needs some hints and tips on finishing the upgrade process.
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DELL-Gaston Per
42 Posts
0
June 5th, 2015 09:00
Here it is: http://edocs.quest.com/foglight/571/doc/Core/Upgrade/FglAM.1.php
DELL-Gaston Per
42 Posts
1
June 5th, 2015 09:00
Hi SDonaghey
Are you following this document ?
http://edocs.quest.com/vfoglight/800/files/FoglightForVirtualization_8.0.1_VirtualAppliance_Install_Revision1.pdf
That should have a step by step procedure.
If you need further assistance I suggest you contact our Support team at https://support.software.dell.com/
Regards
Gaston.
sdonaghey
30 Posts
0
June 5th, 2015 09:00
Yes, that is the guide I followed, but step 17 was useless to me. Where is this guide?
sdonaghey
30 Posts
0
June 5th, 2015 10:00
Running the 8.0.1 Linux installer is now giving me an error
Invocation of this Java Application has caused an InvocationTargetException. this application will not exit. (LAX)
Stack Trace:
java.awt.HeadlessException
No X11 DISPLAY variable was set, but this program performed an operation which required it.
sdonaghey
30 Posts
0
June 5th, 2015 10:00
I forgot to deactivate the agents first before running the upgrade. Doing that now and rerunning it.
DELL-Gaston Per
42 Posts
0
June 5th, 2015 11:00
I will follow up with the team in charge of documenting the vApp upgrade guide.
My recommendation is to open a support case to have someone assist you better,
Gaston.
DELL-Gaston Per
42 Posts
0
June 5th, 2015 11:00
Try running the installer with the following option:
-i console
That will start a console upgrade.
Please contact Support if you run into any issues.
Gaston.
sdonaghey
30 Posts
0
June 5th, 2015 11:00
I am at the Upgrade Agent Manager step and I am supposed to browse to where the CAR file is located. Am I supposed to download something first? Seems to be some steps missing and it is just assuming things.
DELL-Gaston Per
42 Posts
0
June 8th, 2015 07:00
Hi, please apply workaround #2 from the following KB
https://support.software.dell.com/fr-ca/kb/153148
You could confirm contacting Support, but most likely FVE is collecting historical alarms from your vCenter and FglAM is going Out of Memory.
Please contact Support if issues persist.
Gaston.
sdonaghey
30 Posts
0
June 8th, 2015 07:00
The problem I am seeing now after the upgrade, is the Agent Manager disappears from the dashboard. After a reboot, it is there and the server is running fine, then after a few minutes it just disappears and the Agent are deactivated.
Its almost like the Agent Manager is corrupted.