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491
September 22nd, 2014 09:00
ViPR SRM 3.5 All-In-One VM - Connectivity Lost
Using VMWare vCenter, successfully deployed OVF "EMC_1VM_vApp.ovf"
For configuration, selected "All-In-One"
Start up successful.
Cannot Putty to VM OS.
Cannot Secure SSH to VM OS.
I can get to the OS via vSphere Client
Why can't I putty / secure SSH to OS?
No Events found!
DavidSpencer
11 Posts
1
September 22nd, 2014 10:00
It's hard to say without other information; I haven't seen a failure like that before. Are you able to reach the application via the web interface, or is the entire network down?
If it's reachable by the web interface but not ssh, I'd suspect a firewall situation; either someone explicitly blocked port 22 at the appliance level or an external firewall policy is preventing it.
If it's not reachable by any network interface, I'd suspect a misconfiguration of one or more network parameters when deploying, which you should be able to check by verifying the network from the OS via vSphere Client. You can double-check your OVF deployment answers either in vCenter or by looking at the file /opt/ADG/conf/ovf.properties.
What exact error is coming up when you try to get in?
If it's not something like that, I'd say we'd need to dig deeper and start gathering OS logs and digging into configuration. At that point it might be best to open an SR.