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October 9th, 2024 13:30
Unable to get license online
Hello,
We have Unity 380, and when I trying to activate a license it is giving below error :
"You are not authorized to view this DELL EMC Product".
Could you please help ?
Serial number is Removed by Moderator
Br,
Rovshan
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DELL-Sam L
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October 9th, 2024 15:03
Hello Rovshan,
Is your email registered to your EMC siteID? In most cases if your email is not registered to your EMC site ID or an EMC serial# that is why you are getting the error message.
RovshanMammadaliyev
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October 10th, 2024 05:14
@DELL-Sam L No, my account is registered.
Actually we have 2 storages, and 1 of them there was no issue, and successfully activated. But the second one is giving this error.
How else I can activate it ? Could you please help me
RovshanMammadaliyev
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October 10th, 2024 05:51
It is solved now. Dell provided license by email.
Thanks.