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January 3rd, 2023 00:00
How to get the Dell EMC UnityVSA Community Edition license file?
I would like to get Dell EMC UnityVSA Community Edition license file referring to the KB.
But can not open the link:
https://www.delltechnologies.com/en-us/auth/elmeval.htm
The error is below:
Whitelabel Error Page
This application has no explicit mapping for /error, so you are seeing this as a fallback.
Tue Jan 03 02:30:55 CST 2023
There was an unexpected error (type=Internal Server Error, status=500).
Filter execution threw an exception
Would you please assist me to get the license file? and send it to my email address
< Private Email id removed. TOS76>
BR,
Yaoqiang
No Events found!
DELL-Josh Cr
Moderator
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9.2K Posts
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January 3rd, 2023 06:00
Hi,
Thanks for your question. The license site is not working. The only way to get a license is to call phone support, it is not something we can provide on the forums.
Information needed in the Service Request:
• Software Part Numbers – 456-110-674 UnityVSA CE 4TB=IC
• Quantity/Capacity – Qty 1
Machine information: UUID
Site Info
If this is a Dark Site, please inform Licensing of this
Reason for trial license = UVSA CE Trial License Website is down
Let us know if there is anything else we can help you with.
DELL-Josh Cr
Moderator
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9.2K Posts
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March 13th, 2023 06:00
Looks like it coped incorrectly. https://dell.to/3ZYuwxf
Y29
4 Posts
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March 13th, 2023 06:00
Hi Josh,
thank you for your quick answer.
This link does not work
Do you have any other ideas ?
Y.
DELL-Josh Cr
Moderator
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9.2K Posts
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March 13th, 2023 06:00
Try this link, some customers have said this works fine.https://dell.to/3yyj7b9;
Y29
4 Posts
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March 13th, 2023 06:00
Hi Josh
I just called DELL support to get community license but they told me that they don't support Community edition and all requests must be made by the website.
How can we get this license ?
thank you
Y.
Y29
4 Posts
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March 13th, 2023 09:00
This is the download link but I am looking for the way to get community license.
thanks
DELL-Josh Cr
Moderator
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9.2K Posts
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March 13th, 2023 10:00
Oh, sorry. I don't have another way of getting licenses. Did they give you a case number when you called in? You could try the storage support number instead of the main number. 1 800 782 4362
Y29
4 Posts
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March 15th, 2023 06:00
No worries,
Yes I did but will try again.
Thank you
dell_3
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17 Posts
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September 28th, 2023 12:41
@Y29 I am having same problem here. Did you get this resolved?
Thanks.
dell_3
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September 28th, 2023 12:55
@DELL-Josh Cr I downloaded UnityVSA-5.1.0.0.5.394.ova from DELL web site. But I can not genereate community license file from https://www.dell.com/en-us/dt/products/elmeval.htm. I tried to download 5.3. But the page showed "Invalid Access". If the version is the poblem, could you send me the corect link for downloading 5.3.
dell_3
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September 28th, 2023 13:10
@DELL-Josh Cr the link is not working on 2 PCs. Replyed your email. Can you send it to another email address in my mail? or share with other methods. Thanks.
dell_3
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September 28th, 2023 13:18
@DELL-Josh Cr Seem Microsoft does not like Google. hotmail account is working. I am downloading it right now. Thanks.
I just want to confirm this version does not require the license file like 5.1. Right?
Scott-STL-MO
1 Message
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September 28th, 2023 14:59
@DELL-Josh Cr I am having the same issue. I D/L the 5.1 and installed it but cannot get the web form to process the license.
The UUID is:
8A4B04C5-282D-84E0-3192-7258CD8FB6A5
Please assist, THANKS!
dell_3
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September 28th, 2023 15:32
@DELL-Josh Cr I have installed 5.3. But I still can not get the community version license file. The wizard shows a link to 'get license online'. After clicking it, goes to page 'https://licensing.emc.com/#/searchProducts'. So how can I proceed? Does unity vsa support Community usage?
dell_3
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September 28th, 2023 15:38
just FYI:
In the DELL's guide, community version seems to be provided.
For the UnityVSA Community Edition, see the Obtaining a license for UnityVSA Community Edition post on the Dell EMC Community Network website for instructions.