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November 28th, 2016 13:00
Z3000 Chipset
I have tried numerous time to install this update. I can only get to the start of the installation. The screen rotates to portrait and then the screen goes dark (not off) and stays in that conditon for hours or until I press and hold the power button to turn it off.I have a Venue 8 Pro 5830, running Windows 10 version 1607, build 14393447. Any assistance appreciated.
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DELL-Chris M
Community Manager
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November 29th, 2016 07:00
The only Dell released Intel Atom Z3000 chipset driver released was back on 7/28/15? Here are the installation instructions =
Dell Update Package (DUP) Instructions
Download:
1. Click Download File to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.
Installation:
1. Browse to the location where you downloaded the file and double-click the new file.
2. Read over the release information presented in the dialog window.
3. Download and install any prerequisites identified in the dialog window before proceeding.
4. Click the Install button.
5. Follow the remaining prompts to perform the update.
If you are trying to update through Intel itself, those drivers are not tested by Dell. We have no idea if they will work on our OEM device.