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8 Posts
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2798
November 30th, 2016 13:00
Venue Pro 8 won't shut down or go past the first screen
I started having problems with this and I tried to go back to the original settings. It wouldn't fiish. Now once it finally turns out I can't even get to the sign in and then it won't let me shut it down
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dje2070
8 Posts
0
December 1st, 2016 06:00
Thanks Robin, I can't access the home page. All it does is stay on the opening screen. Nothing is working. My husband is trying to get to the sign in page and so far no luck!
dje2070
8 Posts
0
December 1st, 2016 06:00
my email is
<ADMIN NOTE: Email id removed per privacy policy>
service tag is
<ADMIN NOTE: Service tag removed per privacy policy>
dje2070
8 Posts
0
December 1st, 2016 14:00
I gave you the wrong tag #
Service Tag # is
<ADMIN NOTE: Service tag removed per privacy policy>
dje2070
8 Posts
0
December 4th, 2016 17:00
Thank you for your reply we would request to private message me the details for security reasons.
Can you please let us know if you have the same issue when you try to hard reset the tablet as well. I tried to send a private message but it wouldn't work.