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June 29th, 2019 03:00

Venue pro 7140 dead.

Hello all,

I have gone through most of the posts here but unfortunately no help.

My device one day after using it, it runned out of battery and turned off. After that it won't turn on, or charge, strangest thing the battery charge indicator won't even come on, nothing. Tried different chargers, unplugged battery and cmos battery, or anything suggested in the forums, nothing.

Do I have a dead motherboard, I can probably replace that, or is it a ribbon somewhere, shouldn't the light come on even with a dead motherboard..?

Please help, lots of personal files, pictures and work in there. 

Thanks in advance.

Pavlos

June 29th, 2019 03:00

Let me also state how disappointed I am that a 5 year device from Dell died on it's own so unexpectedly taking away my most valuable working device and ability to support my customers. Pavlos

July 3rd, 2019 04:00

Try getting a charger for the dock port. That what i did. Look on ebay they look just like the ones for laptops only with dock connector :)

July 3rd, 2019 04:00

Yes I  did, but still nothing, not even charging light, must be the motherboard. 

July 3rd, 2019 13:00

gosh :( Im sorry to hear that. Thought the solution I gave may help. Cause with that connector you can still turn on the tablet even with out battery.

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