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November 13th, 2020 19:00

Venue 8 pro Secure Boot - can't find internal disk - can't load setup/bios settings

I've got a Venue 8 Pro from 2014 that is throwing the Secure Boot error, after hitting enter, it's stating that it can't find the internal hard disk and that I should reseat it. Being a tablet, that's a problem, due to that requiring me to desolder it, which I'm not about to do.

Regardless, I can't even disable safe boot, because when I go into Setup, the furthest it gets is loading the blue background with the grey boxes on top, with the Esc and Keyboard touch icons in the top right corner (it's stuck in portrait mode).

No other settings will load - I've let it sit until the battery died, and still only had that screen.

I can't reinstall via USB due to the secure boot message, and I can't disable secure boot because the BIOS settings just won't display/load.

Anything I can do?

2 Posts

November 14th, 2020 14:00

Disregard. It's out of warranty so I decided to pop it open to try to find a CMOS reset or even a battery, couldn't find one. BIOS won't do anything but show the esc and keyboard buttons still, though pressing F10 lets me save the changes that I can't make. 

Unfortunately, I wound up cracking the screen, so I trashed the piece of junk and won't buy another Dell tablet ever again.

 

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