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13 Posts

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October 30th, 2020 15:00

Venue 8 Pro 3845 is stuck on Dell logo after format

Can't boot my tablet after deleting all partitions for a fresh installation with a windows 10 installation usb. I can enter to bios but I can't boot to windows or my windows installation usb. I believe this is a common issue with this tablet but I couldn't find a solution online. Please dell mods, I use this tablet with education purpose.

I also can't boot to diagnostic mode, the screen goes black when I try to (with backlight on)

I have the latest bios version : A07

Tablet model is Venue 8 Pro 3845

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13 Posts

October 30th, 2020 15:00

Just got a dm from Dell

Thank you for the information. Our records indicate that the system warranty has expired. One of our community members may assist you with the query/issue.

Well done Dell, well done. Why don't they take this seriously and share a public solution? I browsed many issues suffering from the same problem and none of them were offered a solution.

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13 Posts

November 1st, 2020 13:00

Please dell experts, this tablet is very important for me :'(

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13 Posts

November 8th, 2020 08:00

Moderators, any help?

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13 Posts

November 8th, 2020 12:00

I live in Turkey, I can pay I just wanna fix this

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13 Posts

November 10th, 2020 05:00

is this a derelict website

December 21st, 2021 11:00

Have you got any solution for this issue?

3 Posts

May 21st, 2023 05:00

help! I have the same.

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