Unsolved
This post is more than 5 years old
3 Posts
0
5316
July 11th, 2017 07:00
Venue 11 pro 7140 - Realtek I2S Audio Codec Driver update
Hi,
I have problems updating the driver in object.
The Dell Command Update is finding updates for 3 drivers, one is the Audio driver (P32JJ).
From the log the other 2 drivers are installed correctly, and the audio is failed. Then if you reboot the Dell Command update propose again to install the 3 driver packages.
I tried to install the Audio driver as standalone (Audio_Driver_99G4C_WN32_6.4.10041.128_A05.EXE), but it freezes during installation and after a long time gives an error.
Please could you help me to solve this update issue?
Thanks
Regards
Riccardo
No Events found!
Dell-SreejithR
4 Operator
•
3.4K Posts
0
July 12th, 2017 01:00
Thank you for your message.
Uninstall Dell command update from programs. Install chipset from this link http://dell.to/2uPTQac followed by the bios here http://dell.to/2uchbFm
Restart the computer & then install the Dell command update from this link http://dell.to/2tLKEnt , complete all Windows update & restart the computer again.
Click on my Dell username & send a private message with the service tag registered name & email address.
zirikkanen
3 Posts
0
July 27th, 2017 03:00
Hello
I followed the procedure you described.
After the Dell command reinstallation and update it found 4 updates.
P32JJ - audio driver
X37VM - chipset
XDYTC - communications
64GG6 - Chipset
Again the P32JJ only failed and after reboot it proposes again the same 4 updates.
Please add a function in Dell command Update to chose the updates you want to install.
Please do you have any other suggestions?
thanks
Regards
Riccardo
mkdr
1 Rookie
•
123 Posts
0
July 31st, 2017 15:00
I have the same issue, the Dell Update tool is just trash and buggy. I would suggest to format and install a clean Windows 10 with no Dell tools installed, you dont need any. Dont install any Dell drivers, just the large .cab file.
Now run:
Expand –F:* source.cab C:\Drivers\cab
(source.cab being the name of whatever the .cab file is named.)
Now navigate to C:\Drivers\cab\extracted\folders\(x86 or x64 depending on if the system is 32-bit or 64-bit)
Then run:
for /f %i in (‘dir /b /s *.inf’) do pnputil.exe -i -a %i
This will loop through every .inf file and the system will install every driver that’s included.