Unsolved
1 Message
0
501
December 10th, 2019 02:00
Venue 11 Pro 5130 32Bit W10 1538 wireless driver install
I have restored this device to factory image and then let Windows Update bring it up to date.
Went well and now at W10 v 1903.
All seems OK except that the Bluetooth will not connect to my keyboard - keeps asking for a code.
The keyboard forum (Anker) says this is a driver issue as it should not be asking for a code for a keyboard.
So went to Dell support site (specific to my service tag) and downloaded the latest driver for the wireless/BT card (and also BIOS and chipset which has been installed). The install for the W/BT card fails to install with the message:
I have searched for alternative drivers and come up with several, all dated 2016 but updated 2018/2019.
I can't find any way to contact Dell as obviously it is no longer under warranty.
Can anyone offer any help?
Many thanks.