Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

16781

March 31st, 2014 07:00

New Venue 11 Pro, issue?

This post has 2 parts, one question and one problem:  (core i5 processor 4gb, 128 gb drive)

First, the question, is the Venue 11 pro up-gradable to Windows 8.1 Pro via the propack?

Second, I have been having an issue where when the device goes to sleep, either when I push the power button when I'm done using or screen turns off by itself, it won't turn back on.  I have to press and hold the power button until it powers down then turn it back on again.   

109 Posts

April 4th, 2014 08:00

First off, these really had nothing to do with the system locking when it goes to sleep, since the tasks do not exist or were not enabled. The issue has cleared up, maybe when I installed the win 8.1 pro pack. Don't think that install had anything to do with clearing it either, but whatever it was I'm glad it stopped. Overall, I really like the tablet, there is just one thing I find annoying, that is the brightness control. I wish we had more control, the thing just dims for no reason, then brightens back up a few seconds later. I've been playing with the brightness controls, but to no avail, they need to just give me a brightens control on the taskbar and let me set it myself....

Easy as pie, just turn off the "Enable Adaptive Brightness" in the Display section of the Power Plan. You can also find the keyboard brighten and dim keys on the F11, F12 keys.

109 Posts

March 31st, 2014 10:00

I believe those issues are quite common and affect many of us.

I have been intensely studying these issues for the past two weeks 18/7. I would normally charge $250 per hours for this type of analysis but since I also own a 7130 vpro i5 8/256 I consider it a personal quest to resolve them. Also I am retired which give me the time to dedicate to my quest.

I have discovered a few issues that I believe can help.

After hearing the fans start roaring at 3AM  while the tablet was sleeping I found the defrag process caused this. I disabled it in the "Schedule Tasks" application. I'll defrag when I want to!!!!

After observing 100% CPU load occurring during idle states I found the "Memory Diagnostic"  process caused this. I disabled it in the "Schedule Tasks" application. I'll run "Memory Diagnostics" when I want to!!!

After observing 100% Disk utilization during normal use I found the "Link State Power Management" process caused this. I disable it in the Dell Power Plan settings.

I also observed "Windows Defender" hogging the CPU and Disk. I left this alone and consider it a minor inconvenience for the safety it provides.

5 Posts

April 4th, 2014 07:00

First off, these really had nothing to do with the system locking when it goes to sleep, since the tasks do not exist or were not enabled. The issue has cleared up, maybe when I installed the win 8.1 pro pack. Don't think that install had anything to do with clearing it either, but whatever it was I'm glad it stopped. Overall, I really like the tablet, there is just one thing I find annoying, that is the brightness control. I wish we had more control, the thing just dims for no reason, then brightens back up a few seconds later. I've been playing with the brightness controls, but to no avail, they need to just give me a brightens control on the taskbar and let me set it myself....
No Events found!

Top