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1 Message
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April 21st, 2025 00:54
forgot pin.
i was given my grandmothers laptop, she had passed away and i do not know her pin. i’ve tried all the websites to reset it and nothing has worked. i don’t have access to her email i just need to get her signed out or factory reset the laptop.
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Chino de Oro
9 Legend
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8.1K Posts
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April 21st, 2025 03:36
Without the pin reset option, you will need to wipe the boot drive and perform Windows installation using Microsoft Media Creation Tool.
Otherwise, if the laptop is too old, sourcing legacy OS restore media within feasible economic sense as they are no longer support by Microsoft.