Start a Conversation

Unsolved

This post is more than 5 years old

675

February 8th, 2017 08:00

Dell Venue Pro 3845 Windows 8.1 Tablet freeze on blue screen during reset

Hi,

I did a hard reset on my tablet. After the process completed, the screen freeze when it came to the blue screen which says, "Hi, Lets get a few basic things out of the way" (Screenshot below this post).

Nothing works when I click on Next or any part of the screen.

Please how do I unfreeze the screen and get back to complete the reset to bring me to the login screen.

Thanks for your help.

No Responses!
No Events found!

Top