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13 Posts
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1542
April 21st, 2017 08:00
Dell Venue 8 Pro (5830) - screen cracked from heat
Anyone else had this problem - an internal heat problem, around the area of the volume/power button, has caused the screen to crack (I assume that's what it is, nothing has been dropped onto it or the table hasn't been dropped) whist it was lying flat on the desk. Typically it i just out of warranty, but less thn 18 months old.
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Dell-Vijay A
130 Posts
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June 6th, 2017 08:00
Hi D8SMT,
Are you able to send the pictures of the cracked screen?
As you mentioned that system is out of warranty then cost will be involved for any hardware replacement.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.