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15503
December 27th, 2014 19:00
dell venue 8 pro 3845 screens stays lit when shut down and charging.
My dell venue 8 pro screen stays lit when device is plugged in and charging when charge is complete, the display shuts off. is this normal?
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Jeff Leites
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480 Posts
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December 28th, 2014 08:00
No. It's not normal, but I have no idea why it's happening.
herrmant
5 Posts
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December 28th, 2014 10:00
I contacted dell technical support. They said that there is a static charge being held by the device keeping the screen on, they are goind to send a replacement.