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1298
November 2nd, 2016 13:00
Dell Venue 7840 not charging
I have read the post and I had a charging issue with mine two times now. It has not been the port but the fact it will not charge. Every time I let the battery get down to the orange warning to charge, plug it in charge icon comes on for 30 sec then goes out. First time I sent it to Dell for repair and without any reason for the problem and no other communication they sent me a new one. Now after 2 months the new one is doing the same thing. Charging port is solid n tight and it does recognize being plugged in but will not charge
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DELL-Ravi Ch
7 Technologist
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7.1K Posts
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November 6th, 2016 21:00
Hi M seven,
Please let us know if the tablet is switching ON with the charger connected to it. If the tablet is switching ON please use the link: http://dell.to/2fwl1OX run diagnostics on the tablet.
If the tablet is not switching ON then please private message us the following details.To send a private message, click on my name and send private message.
1. Tablet service tag
2. Registered Owner's Name
3. Email address.