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September 27th, 2019 20:00

Dell Venue 11 Pro 7140 - Not booting/no dell splash screen

When I try to turn on the tablet, there is the vibrate, but nothing past that. The screen illuminates but doesn't show anything. Not even the Dell logo that comes up.

 

When I try to boot to BIOS by holding the volume up button while powering on, I get four flashes of amber color then the same thing - no boot not even to BIOS.

 

I have tried looking online for what the flashing light sequence means but found nothing.

 

If I remove the CMOS batter, and the main battery, it usually will boot up asking for me to set the date in BIOS, but sometimes it does nothing.

 

This feels like my motherboard is dying but I would like to know more first before ordering anything.

4 Posts

October 5th, 2019 17:00

You guys here at Dell are awesome!! THANK YOU SO MUCH FOR GETTING BACK TO ME!! *Note, epic sarcasm

5 Posts

November 26th, 2019 01:00

Try to remove ssd and then turn it on.

1 Message

April 1st, 2023 10:00

saludo no funciona y si presiono la tecla volumen abajo y encendido comienza hacer un test de pantalla

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27.1K Posts

April 1st, 2023 10:00

Bienvenido al soporte de redes sociales de Dell.

Podría enviarnos un mensaje privado con la etiqueta de servicio, para que podamos investigar esto por usted de inmediato? Puede consultar el siguiente enlace para encontrar la etiqueta de servicio: https://dell.to/3zHQNnv

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