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December 5th, 2019 13:00
Dell Premium Active Pen not working
Hello,
I recently got a new Dell 2-in-1 Inspiron and I then got a dell premium active pen.
I got the pen to connect, but the pen doesn't want to work on my device, even while connected. What can I do about this?
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DELL-Cares
Moderator
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27.1K Posts
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December 5th, 2019 18:00
Hi Ginny.xx
Thank you for posting and for sending the service tag information via private message. We have opened a case and will be responding to you privately.
Geoffrey
slee59
1 Message
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December 17th, 2019 11:00
Same problem for me - pen connects but does not write
BlakeStevenson
1 Message
0
March 22nd, 2021 14:00
I'm having it to. It work in the beginning but just last week it won't write anymore but the buttons work still.