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GX

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December 5th, 2019 13:00

Dell Premium Active Pen not working

Hello,

I recently got a new Dell 2-in-1 Inspiron and I then got a dell premium active pen.

I got the pen to connect, but the pen doesn't want to work on my device, even while connected. What can I do about this?

Moderator

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27.1K Posts

December 5th, 2019 18:00

Hi Ginny.xx

Thank you for posting and for sending the service tag information via private message. We have opened a case and will be responding to you privately.

Geoffrey

1 Message

December 17th, 2019 11:00

Same problem for me - pen connects but does not write

March 22nd, 2021 14:00

I'm having it to. It work in the beginning but just last week it won't write anymore but the buttons work still.

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