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September 29th, 2023 16:42

Dell 7220 Rugged Extreme Tablet not charging with Havis Dock after bios update 1.30.0

I have 30 Dell 7220 tablets that are not charging in their havis dock since BIOS update 1.30.0

I have Pro support and the case has been escalated, but I thought it should be on the internet.

Tablets are not charging when the power is removed and restored to the dock. The issue began when Windows Update began pushing BIOS update version 1.30.0. There was no issues prior to the update (using 1.29.0). Users Remove and replace tablet in dock to resume charging. Issue is consistent.

Havis DS-DELL-611 w/ Lind adaptor m# DE2045-3274

In theory, this issue could affect Dell 7212 Rugged extreme tablet, tho i don't have any on hand to test. Also, BIOS V. 1.31.0 does not fix the issue.

This is also on Reddit.

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