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August 14th, 2016 15:00
Android Dell Venue 8, Model T02D
Today I tried to turn on my Dell Venue 8 Model T02D but nothing happened. Not turning on. Battery was charged and even plugged it in to power adaptor but still does not turn on. What do I do?
Ed
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robert p
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September 12th, 2016 09:00
Hi edmoshynski,
Thanks for posting.
Apologies that you are having difficulties with your Venue 8.
Please follow these steps and let me know if you still have an issue:
1) Plug in AC for at least 30 mins. (if you already had your unit plugged in, unplug it then plug in for the 30 mins)
2) Press and hold power button for at least 10 sec, then release (this is a forced shutdown)
3) Press and hold power button for 3 sec to initiate the power on sequence (you should see a sign of life ~2 sec after you release the button)
It is important to leave the AC plugged in for all 3 steps. If your system still does not power on, see if your LED is on and what color it is.
Thanks.
Regards,
Robert