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May 14th, 2024 16:06

yum repo dell-system-update_dependent

yum is unable to retrieve the mirrorlist with an error 500.  This seems similar to the bootstrap.cgi error that was reported yesterday.  

I tested with a baseurl using linux.dell.com and that worked, so it appears to just be the mirrorlist.cgi

dell-system-update_dependent                    224  B/s | 544  B     00:02
Errors during downloading metadata for repository 'dell-system-update_dependent':
  - Status code: 500 for https://linux.dell.com/repo/hardware/dsu/mirrors.cgi?osname=el9&basearch=x86_64&native=1 (IP: 143.166.156.113)
Error: Failed to download metadata for repo 'dell-system-update_dependent': Cannot prepare internal mirrorlist: Status code: 500 for https://linux.dell.com/repo/hardware/dsu/mirrors.cgi?osname=el9&basearch=x86_64&native=1 (IP: 143.166.156.113)

Moderator

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3.9K Posts

May 15th, 2024 08:22

Hi, 

 

It indeed that the backend server has some issues, I've submitted an email communication over to the Linux team to have them check it. 

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1 Message

May 16th, 2024 15:31

We're also seeing this. Would appreciate an update. 

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1 Message

May 16th, 2024 21:28

Same issue! Hoping to see any information soon.

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3.9K Posts

May 17th, 2024 07:18

Hi, 

 

Could you guys check if the repository is working? I've got update that engineering fixed the network issue on the server. 

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May 17th, 2024 13:48

@DELL-Joey C​ I can't speak for all the others, but it looks resolved at my end... I am now able to access the repository without the error that was discussed above. 

Thanks!

(edited)

2 Posts

August 12th, 2024 16:03

It seem to be down again now for the last hours, can you please check it?

Moderator

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5.2K Posts

August 13th, 2024 02:40

Hello, there has been maintenance. Time to time it can be down like that for better, but it should be up by now. We appreciate your patience and understanding on this. Should you have any further questions when you need troubleshooting for your product, do not hesitate to contact us.  https://dell.to/3AvptMx 
Respectfully,

2 Posts

August 13th, 2024 04:59

It seems still down
And this link https://dell.to/3AvptMx  isnt working for me

Moderator

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5.2K Posts

August 13th, 2024 06:19

Hello, we internally once again raised this issue please give us some time to work on it. We truly appreciate your kind understanding on this matter. If you want to formally get in touch with tech support, you can also use this channel. https://dell.to/46RqZ7Z

Respectfully,

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