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2 Intern

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131 Posts

12076

July 24th, 2021 06:00

UEFI0060 POwer Required by the system exceeds the power supplied by the Power Supply Units (PSUs)

We have been seeing this, intermittently, in our environment for some time.  These R730/R730XD idracs were running latest firmware 2.75.100.75.  This was supposedly fixed in the idrac 2.80.80.80 release back in May 2021 - https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=vdd4r&oscode=w12r2&productcode=poweredge-r730 

 

R730xd uefi0060.jpgR730 UEFI0060.jpg

This idrac fw has since been superseded by 2.81.81.81 released on July 19 - https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=5hn4r&oscode=w12r2&productcode=poweredge-r730 

My question is this....WHY is Dell OM Essentials & Dell OM Enterprise NOT picking up this FW release in the catalog mgmt?

Dell OM Enterprise catalog version - 21.07.00.  I updated this back on 7/21/21.  I just ran another update and it pulled down 21.07.01 still no update shown for idrac.

Dell OM Essentials - I pulled another update today (7/24/21) and it shows release ID FTY66 (release date 7/22/21) using source location https://downloads.dell.com/catalog/catalog.cab but this still doesn't show this idrac fw release.

4 Operator

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3K Posts

August 14th, 2021 04:00

@Yellow Boy  New catalog is published on downloads.dell.com and 2.81.81.81 is part of that. Can you check?

Moderator

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5.2K Posts

July 25th, 2021 16:00

Hi, thanks for choosing Dell and thanks for your idea. We will try to get it across to the team. Wish you a great one. ^_^

2 Intern

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131 Posts

July 25th, 2021 17:00

I would like to know why this hasn't been part of the catalog releases since May and what other updates MAY be missing from those existing catalogs? 

I would also like to know when that will be released in the catalogs for both OM Enterprise and OM Essentials.

4 Operator

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3K Posts

July 25th, 2021 19:00

Typically catalog is updated twice in a month. Below link have details on the same. Based on the release timing it will be available on immediate catalog release or one release after that. So I expect 2.81.81.81 release will be part of catalog in next release of catalog in August as 2.81.81.81 release on July 19th. 

https://www.dell.com/support/kbdoc/en-us/000132986/dell-emc-catalog-links-for-poweredge-servers 

2 Intern

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131 Posts

July 26th, 2021 05:00

If you look at the xml file for the catalog this doesn't contain 2.80.80.80 which came out in May or the latest release 2.81.81.81.  Please go back to them and let them know this is missing from the catalog.  These have some fixes for CVE security flaws.

2 Intern

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131 Posts

August 16th, 2021 06:00

@DELL-Shine K yes I have confirmed the latest catalog release included idrac fw 2.81.81.81 in both Dell OM Essentials and Dell OM Enterprise - thank you for addressing that with appropriate teams within Dell.

1 Rookie

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89 Posts

February 7th, 2022 12:00

Sorry to hijack this thread but ive just bought an r730 and got this problem (twin 750 supplies) - ive just done the firmware 2.82.82.82 and the bios to the latest version and still got the issue...it seems to be really noisy (using at home) - ive got an r720 as well which is way quieter. Any help would be appreciated. Cheers.

Moderator

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9.5K Posts

February 7th, 2022 13:00

Comfy,

 

I would start with minimzing the hardware installed by taking it to its minimum to post configuration, which is removing everything but the following

 

• System board
• One power supply unit
 • One processor (CPU) in socket CPU1
 • One memory module (DIMM) installed in socket A1
 • Left control panel (for power button functionality)
 • One backplane card

 

If the server powers up without the error under this configuration then it is likely the amount of hardware your adding is drawing more power than the power supplies can provide, so a power supply upgrade may be needed. 

 

Let me know what you see.

 

 

 

1 Message

November 8th, 2022 09:00

Same issue with all my brand new PowerEdge R750 units.  Key specs for each device:

  • iDRAC 5.10.50.00 (Build 32)
  • Single 1400W PSU
  • Dual Xeon Platinum 8360Y 2.4G 36C/72T
  • 256GB RDIMM 3200MT/s

Ran system health check and everything passes.  Max draw is shy of 700W in the tests without any errors, so it doesn't make sense that on boot there would be anything to overdraw the PSU.

Went into iDRAC Settings > Power Configuration and read help (F1) for various settings.

Discovered the default setting as shipped by Dell is incorrect.  For a single 1400W PSU:

  • Shipped Settings:
    • POWER SUPPORT OPTIONS
      • (x) Not Redundant
      • (  ) A/B Grid Redundant
    • HOT SPARE
      • (  ) Disabled
      • (x) Enabled
  • Manually Modified Settings:
    • POWER SUPPORT OPTIONS
      • (  ) Not Redundant 
      • (x) A/B Grid Redundant
    • HOT SPARE
      • (x) Disabled
      • (  ) Enabled

By modifying these option, the 1400W PSU is now understood to operate independent of a potential second PSU and without a hot spare (which doesn't exist in either case).

Rebooted and no more UEFI0060 error!  Hope this helps some.  I recommend looking at those iDRAC power settings if things aren't behaving in your situation.  Good luck!

 

4 Operator

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3K Posts

November 8th, 2022 19:00

Can you check whether the error go away if we just change Hot Spare to Disabled and keeping Not Redundant

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