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June 29th, 2022 13:00

Random information missing on iDrac screens

R740 server ,idrac versions 5.10.10 & 5.10.30 , QLogic 41164 NICs. 

 

When I load the console and go to system > Network Devices i either get all devices in a questionable status or a message saying NIC objects are not available. I can keep refreshing and eventually it will show the devices as up. I opened a ticket with Dell , we updated the BIOS and the idrac versions but the issue still occurs. Now Dell is trying to close my case saying this is expected behavior. The O/S , ESXi 6.7 U3 does not show any disconnects and there are no disconnections showing in the lifecycle log. Has anyone else seen this behavior ?

 

The following screen shots are taken about a minute apart.

 

2022-06-29 12_11_17-Window.png

 

2022-06-29 13_56_16-Window.png

2022-06-29 13_57_07-Window.png

4 Operator

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3K Posts

June 29th, 2022 20:00

Can you update NIC and FC firmware also to latest and check the behavior? Can you also check after removing FC cards to see whether issue goes away once FC card's are removed?

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