2 Posts
0
857
May 2nd, 2022 05:00
RACADM - Upgrade FW failed (ERROR: Unable to transfer update file to the RAC)
Hi All,
would appreciate your assitance if you ran into this problem.
Server Details:
Server: PowerEdge R720xd
iDRAC Version: iDRAC7
RACADM Version: 9.1.3, A00
iDRAC FW Version: 1.51.51
iDRAC BIOS Version: 2.2.2
Hardware Version: 0.01
System Revision: I
ran into this problem:
connected through the cli and ran the following command:
racadm racreset
it solved the issue but now the idrac shows the following:
following this community thread i did the following suggestions:
iDRAC FWUpdate with racadm fails - Dell Community
racadm -r *idrac ip* -u *idrac user* -p *idrac pass* fwupdate -p -u -d "*windows directory*\firmimg.d7"
gave the following error:
racadm -r *idrac ip* -u *idrac user* -p *idrac pass* fwupdate -p -u -d "*windows directory*\ESM_Firmware_3F4WV_WN64_1.66.65_A00.EXE"
gave the following error:
racadm -r *idrac ip* -u *idrac user* -p *idrac pass* update -f "*windows directory*\firmimg.d7"
gave the following error:
racadm -r *idrac ip* -u *idrac user* -p *idrac pass* update -f "*windows directory*\ESM_Firmware_3F4WV_WN64_1.66.65_A00.EXE"
would appreciate your help on this as I don't have any other ideas.
thanks.
DELL-Shine K
4 Operator
•
3K Posts
1
May 2nd, 2022 07:00
The first command is correct. Looks like iDRAC is not fully functional. Are you able to successfully run other racadm commands (E.g. getsysinfo) ? I would recommend to AC Power Cycle(Shut down the server remove the power cable and connect it back after few minutes) the server and check the behavior.
racadm -r *idrac ip* -u *idrac user* -p *idrac pass* fwupdate -p -u -d "*windows directory*\firmimg.d7"
ZertoIT
2 Posts
0
May 2nd, 2022 15:00
hi,
thanks for the quick reply.
i was able to run other racadm commands successfully like getsysinfo.
as to your advice - it worked!
i did a power cycle to the server as you suggested, then I was able to run the command:
racadm -r *idrac ip* -u *idrac user* -p *idrac pass* fwupdate -p -u -d "*windows directory*\firmimg.d7"
it took a while (15-20 minutes), but it finally got upgraded to version 1.66.65.
after it the menus still had the unidentified view, but it got solved after upgrading to FW 2.10.10 through racadm cli.
now that i have the menus as normal, I'm going to upgrade to the latest version supporting HTML5 console (that was the end goal).
thank you very much for your help, really appreciated.
best regards.