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54 Posts

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September 9th, 2025 07:08

PowerEdge R6615 - LED panel showing Crystalfontz 533 USB:h1.4,u1v2 -

Hi Team,

Could you guide me how to fix this issue. 

Thank you 

1 Rookie

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54 Posts

September 9th, 2025 09:05

Display on front panel lights up briefly with "Crystalfontz 533 USB:h1.4,u1v2" then panel goes off and never comes back on.

Moderator

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3.9K Posts

September 9th, 2025 12:13

Hello, 

I suggest at first to check this procedure, for a server that doesn't start

PowerEdge: Troubleshooting a Server that Does Not Start-No Power, POST, Boot, or Video | Dell US

We need at first check if it is a no video situation or a no post.

Thanks

1 Rookie

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54 Posts

September 9th, 2025 15:22

@DELL-Marco B​ the dell appliance is bootable but the front led display show this as per picture screenshot 

Moderator

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4.6K Posts

September 9th, 2025 17:00

Hello,

 

Try a flea power drain:

drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed).

After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in.

Then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.

Check results

 

Make sure iDRAC and BIOS are up to date.

 

Is this a third party part?

I have not seen this and I don't find that control panel in the database.

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