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34
September 9th, 2025 07:08
PowerEdge R6615 - LED panel showing Crystalfontz 533 USB:h1.4,u1v2 -
Hi Team,
Could you guide me how to fix this issue.

Thank you
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Unsolved
1 Rookie
•
54 Posts
0
34
September 9th, 2025 07:08
Hi Team,
Could you guide me how to fix this issue.

Thank you
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LEE888
1 Rookie
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54 Posts
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September 9th, 2025 09:05
Display on front panel lights up briefly with "Crystalfontz 533 USB:h1.4,u1v2" then panel goes off and never comes back on.
DELL-Marco B
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3.9K Posts
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September 9th, 2025 12:13
Hello,
I suggest at first to check this procedure, for a server that doesn't start
PowerEdge: Troubleshooting a Server that Does Not Start-No Power, POST, Boot, or Video | Dell US
We need at first check if it is a no video situation or a no post.
Thanks
LEE888
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54 Posts
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September 9th, 2025 15:22
@DELL-Marco B the dell appliance is bootable but the front led display show this as per picture screenshot
DELL-Charles R
Moderator
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4.6K Posts
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September 9th, 2025 17:00
Hello,
Try a flea power drain:
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed).
After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in.
Then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
Check results
Make sure iDRAC and BIOS are up to date.
Is this a third party part?
I have not seen this and I don't find that control panel in the database.