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January 14th, 2025 12:21
License IDRAC LIC-017: The license file is corrupted, has not been unzipped, or is not a valid license file
Hi,
The mothercard of my server R620 has changed. I exported my idrac 7 license before but i can not import it. The serial number has been reported to the new card but i have an error LIC017.
My license number was FD00000001948283
Thanks.
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DELL-Chris H
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January 14th, 2025 16:43
Gwen1004,
I would be happy to look into regenerating the license for you, but would need some additional details from you. Would you reply to the private message I sent to you with the svc tag of the server, the company name or customer number, as well as your contact details? After I verify those details I can look at sending the license, if available.