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JosueFariasMW

1 Rookie

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5 Posts

413

February 7th, 2024 19:43

LIC017 Message The license file is corrupted, has not been unzipped, or is not a valid license file.

LIC017 Message
The license file is corrupted, has not been unzipped, or is not a valid license file.
Detailed Description
This error can occur when the license file: 1) Signature is not valid. 2) Data is not in the correct format. 3) Missing needed data. 4) Contains unknown data. 5) Has not been unzipped.
Recommended Response Action Download the license file, unzip and import the license.
Category Audit (LIC = Licensing)
Severity Severity 1 (Critical)
No alerts are applicable for this message

iDRAC7 2.65.65.65 (Build 15) Lifecycle Controller 2 2.65.65.65

PowerEdge R420
<Private data removed from public view. DELL-Admin>

Licença FD00000001809706

Preciso que gerem uma nova licença para o IDRAC

DELL-Charles R

Moderator

 • 

4.5K Posts

February 8th, 2024 18:08

Hello,

 

I have regenerated the license and sent to you by email.

DELL-Young E

Moderator

 • 

5.2K Posts

April 11th, 2025 02:25

Hello,AlexAdmin 

 

Warranty transfer must precede before everything else.

https://www.dell.com/support/kbdoc/en-us/000125103/ownership-transfer-and-dell-product-registration-guides

Unless you have asked the previous owner for the ID and the password to access digital locker.
https://www.dell.com/support/kbdoc/en-us/000131964/how-to-access-your-dell-digital-locker

'What is Dell Digital Locker?
The Dell Digital Lockers is a Secure Web Portal that allows you to view, activate and manage software, subscriptions and licensing information. It also stores types of digital assets, entitlements and certificates.'

 

Respectfully,

DELL-Young E

Moderator

 • 

5.2K Posts

February 8th, 2024 04:03

Hello thanks for choosing Dell.

This may help:

https://dell.to/3Ow1QYn

 

Let us know if it helps.

Respectfully,

JosueFariasMW

1 Rookie

 • 

5 Posts

February 8th, 2024 14:22

@DELL-Young E​ I need a new license with a valid signature.

DELL-Charles R

Moderator

 • 

4.5K Posts

February 8th, 2024 14:37

Hello,

 

From the image I see you are supplying the .xml file and that looks correct.

 

I can generating a new license and send to you.

 

I will send you a private message.

 

Please respond with all the information below:

 

Service tag

Company Name

Address

Contact Name

Phone number

E-mail address

 

This information must match the information on file for the R420 server ownership.

JosueFariasMW

1 Rookie

 • 

5 Posts

February 8th, 2024 17:21

@Dell -Charles R​ 

Service tag:<Private data removed from public view. DELL-Admin>

Company Name:<Private data removed from public view. DELL-Admin>

Address:<Private data removed from public view. DELL-Admin>

Contact Name:<Private data removed from public view. DELL-Admin>

Phone number:<Private data removed from public view. DELL-Admin>

E-mail address:<Private data removed from public view. DELL-Admin>

(edited)

JosueFariasMW

1 Rookie

 • 

5 Posts

February 8th, 2024 18:22

@Dell -Charles R​

Its the same license...

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<!-- Copyright (c) 2010-2011 Dell Inc. All Rights Reserved. -->
<lns:LicenseClass xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:lns="http://www.dell.com/2011/12G/licensing">
<lns:LicenseData>
<lns:Schema lns:Vendor="Dell" lns:ID="iDRAC" lns:maxDepth="255" lns:SchemaVersion="2.0"/>
<lns:TransferableLicense>true</lns:TransferableLicense>
<lns:UTCdateSold>2013-12-17T09:47:33-06:00</lns:UTCdateSold>
<lns:EntitlementID>FD00000001809706</lns:EntitlementID>
<lns:DeviceClass lns:ID="iDRAC"/>
<lns:ProductDescription>
<lns:lang_en>iDRAC7 Express License</lns:lang_en>
<lns:lang_es>iDRAC7 Express License</lns:lang_es>
<lns:lang_fr>iDRAC7 Express License</lns:lang_fr>
<lns:lang_de>iDRAC7 Express License</lns:lang_de>
<lns:lang_it>iDRAC7 Express License</lns:lang_it>
<lns:lang_ja>iDRAC7 Express License</lns:lang_ja>
<lns:lang_zh>iDRAC7 Express License</lns:lang_zh>
</lns:ProductDescription>
<lns:LicenseTerm>
<lns:Perpetual/>
</lns:LicenseTerm>
<lns:Restrictions>
<lns:ServiceTag>H12X0Y1</lns:ServiceTag>
</lns:Restrictions>
<lns:DeviceInfo lns:ID="1" lns:VendorID="0x1912" lns:DeviceID="0x0011"/>
<lns:Feature lns:ID="1" lns:Description="License Management" lns:Enabled="true"/>
<lns:Feature lns:ID="2" lns:Description="RACADM" lns:Enabled="true"/>
<lns:Feature lns:ID="3" lns:Description="WSMAN" lns:Enabled="true"/>
<lns:Feature lns:ID="4" lns:Description="SNMP" lns:Enabled="true"/>
<lns:Feature lns:ID="5" lns:Description="Auto Discovery" lns:Enabled="true"/>
<lns:Feature lns:ID="6" lns:Description="USC Firmware Update" lns:Enabled="true"/>
<lns:Feature lns:ID="7" lns:Description="Update Package" lns:Enabled="true"/>
<lns:Feature lns:ID="8" lns:Description="USC Operating System Deployment" lns:Enabled="true"/>
<lns:Feature lns:ID="9" lns:Description="USC Device Configuration" lns:Enabled="true"/>
<lns:Feature lns:ID="10" lns:Description="USC Diagnostics" lns:Enabled="true"/>
<lns:Feature lns:ID="12" lns:Description="Power Monitoring" lns:Enabled="true"/>
<lns:Feature lns:ID="14" lns:Description="Telnet" lns:Enabled="true"/>
<lns:Feature lns:ID="15" lns:Description="SMASH CLP" lns:Enabled="true"/>
<lns:Feature lns:ID="16" lns:Description="IPv6" lns:Enabled="true"/>
<lns:Feature lns:ID="17" lns:Description="Dynamic DNS" lns:Enabled="true"/>
<lns:Feature lns:ID="23" lns:Description="Crash Screen Capture" lns:Enabled="true"/>
<lns:Feature lns:ID="29" lns:Description="Device Monitoring" lns:Enabled="true"/>
<lns:Feature lns:ID="30" lns:Description="Remote Inventory" lns:Enabled="true"/>
<lns:Feature lns:ID="31" lns:Description="Storage Monitoring" lns:Enabled="true"/>
<lns:Feature lns:ID="32" lns:Description="Remote Firmware Update" lns:Enabled="true"/>
<lns:Feature lns:ID="33" lns:Description="Remote Firmware Configuration" lns:Enabled="true"/>
<lns:Feature lns:ID="34" lns:Description="Remote Inventory Export" lns:Enabled="true"/>
<lns:Feature lns:ID="35" lns:Description="Remote Operating System Deployment" lns:Enabled="true"/>
<lns:Feature lns:ID="38" lns:Description="SSH" lns:Enabled="true"/>
<lns:Feature lns:ID="41" lns:Description="Web GUI" lns:Enabled="true"/>
<lns:Feature lns:ID="42" lns:Description="Network Time Protocol" lns:Enabled="true"/>
<lns:Feature lns:ID="43" lns:Description="Email Alerts" lns:Enabled="true"/>
<lns:Feature lns:ID="44" lns:Description="Security Lockout" lns:Enabled="true"/>
<lns:Feature lns:ID="254" lns:Description="Integrated Dell Remote Access Controller 7 Express" lns:Enabled="true"/>
</lns:LicenseData>
<dsig:Signature xmlns:dsig="http://www.w3.org/2000/09/xmldsig#">
<dsig:SignedInfo>
<dsig:CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#"/>
<dsig:SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha1"/>
<dsig:Reference URI="">
<dsig:Transforms>
<dsig:Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature"/>
</dsig:Transforms>
<dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"/>
<dsig:DigestValue>PMn+4MgUFFtmSi2MSvVPI81tnho=</dsig:DigestValue>
</dsig:Reference>
</dsig:SignedInfo>
<dsig:SignatureValue>G/mm2DqdgSXz89/t0b8WtntjUBJwT9t6/ImkMi1A/KEddAVD6wB9bBa8ULB51b3D 5vHp6r8EqyGjgXE2bRvskFcbNdUsdismzm0CS5ReaOy+Vsiske7vZTAMaXpDw8Bd v66z9iIHinJRVupl70oSIJazFclY7iDZUlHaU6/6RBBL7etnItE/YVPCRNqs1LES /wqSqIi6WOws8db4I5dpQo1N1fsRoJ5klzh32oZB4M5XpfOsx4h7PuNn+w2x5BVD 2Lp4cLAc6fhz34ehXgY7HLZBM2kbjHi83NXIKbNhehrWqC8oPy3KgJ50Gg//xiYb lNk7Xd1iF6e0tjfQX3QrpQ==</dsig:SignatureValue>
<dsig:KeyInfo>
<dsig:X509Data>
<dsig:X509Certificate>MIIDTjCCAjagAwIBAgIBATANBgkqhkiG9w0BAQUFADBRMRMwEQYDVQQKEwpEZWxs LCBJbmMuMSEwHwYDVQQLExhFbWJlZGRlZCBMaWNlbnNlIE1hbmFnZXIxFzAVBgNV BAMTDkNBIENlcnRpZmljYXRlMB4XDTEwMDEwMTAwMDAwMFoXDTM1MTIzMTIzNTk1 OVowVjETMBEGA1UEChMKRGVsbCwgSW5jLjEhMB8GA1UECxMYRW1iZWRkZWQgTGlj ZW5zZSBNYW5hZ2VyMRwwGgYDVQQDExNTaWduaW5nIENlcnRpZmljYXRlMIIBIjAN BgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqbRo2DZtkjxl5YtqD5ePYdzrWbkU YQJwVaWYe1tE7ZAdou5TLTsjPnaa1cLcPTexn+cq8YjukIVwkwJP7yJ5GkrYGUnf 0Q6unWWgwcgTStlpflz31e8AbxXqNYZEFvEktojYS0kAfiYES+H02GUU5PtV7B9Y BbtZEowU2DPuqRGG1FF8mAsp1vojcbQGx+nS2Of47oQJRrJlh28COXyf2w/+IRAz RmeYin+9pisfrT9fmlUtxa7sAAV/KZFRx8ED31YiktXgI/u/PNnHlchiCMaL6pzA HMBf115O7A2y6IZ9sXUHvH8V9QnDkWT1XHMn8GCW8HXOA5zA232OxiaRmQIDAQAB oywwKjAJBgNVHRMEAjAAMB0GA1UdDgQWBBQAoZ7yMjDHMAFtmmmO/zyz3BJ6hjAN BgkqhkiG9w0BAQUFAAOCAQEAHHgoOg57S+lAEejahdBE1HMwe6BF3b9bzUMCynn9 7buXa3cnRFO3H3674WKU6nBjv4nkT3qMyXwgi7MvXcu69msK4eM6QA8XeC7G1rD+ 2bb/ENR9R9Zo0BWLym/ij8uUA/BzX8hnbzWxN82+FMdY9WD4fJAJwJ5ZPEbU1Vfy 7wOWosHgDPXjeAhlhkxDQi6vlRTJdfED6tBY7iGD4AQXfzrHzAZpZlIvKbM2c54B 65wMSlqfEWMBDhT5qcwGCq82hmi7/sCtu9Z20g2s9F0fp4XlGX8L7l0hCa46zjay 37GffYsScEDFg/DmkIpcXnGzyx8l1msLzpj8Gt4zHhPlgA==</dsig:X509Certificate>
</dsig:X509Data>
</dsig:KeyInfo>
</dsig:Signature>
</lns:LicenseClass>

JosueFariasMW

1 Rookie

 • 

5 Posts

February 8th, 2024 18:31

Thank you.

lcastillo86

1 Rookie

 • 

4 Posts

August 27th, 2024 17:25

me pueden ayudar con la licencia del idrac, tengo el mismo error, service tag <private information removed by Mod>

(edited)

DELL-Charles R

Moderator

 • 

4.5K Posts

August 27th, 2024 17:44

Hola

 

Veo que está buscando una licencia de iDRAC Enterprise para el R740.

 

¿Es usted el propietario original o, si no, ha puesto el servidor a su nombre?

DELL-Charles R

Moderator

 • 

4.5K Posts

August 27th, 2024 17:50

Lo siento, está buscando una licencia de iDRAC para R720.

lcastillo86

1 Rookie

 • 

4 Posts

August 27th, 2024 18:12

@DELL-Charles R Hola, si es para el R720, y si el server es de la empresa en donde laboro.
<private information removed by Mod>

(edited)

DELL-Charles R

Moderator

 • 

4.5K Posts

August 27th, 2024 18:20

Gracias.

Eliminé información privada. Por favor, no publiques en el foro.

 

Le enviaré un mensaje privado con la información que necesito para reenviar su licencia de DRAC.

lcastillo86

1 Rookie

 • 

4 Posts

August 27th, 2024 18:53

@DELL-Charles R​ de acuerdo

lcastillo86

1 Rookie

 • 

4 Posts

August 27th, 2024 19:01

@DELL-Charles R​ te puedo compartir correo por este medio?

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