Unsolved
2 Posts
0
205
October 28th, 2022 10:00
iDRAC7 Recovery
HI,
I recently bought a secondhand server from a local company. the iDRAC license has been lost (yeah, I pushed the button without knowing what it did, and it wiped it. Sigh.)
I would like to re-instate if possible. I saw a few forum threads from last year about similar issues with mods here that could help.
It's an older t320 from 2014.
Was purchased from Foley Plumbing in Manassas, VA, but was likely sourced through their 3rd party IT department.
The online iDRAC recovery requires access to emails that I do not have access to, and that are like, 8 years old. I've called support and when I put in my service code, I get transferred to somewhere that rings twice and hangs up.
Hoping someone here can help.
Please let me know if there anything else you may need, and thanks in advance.
Evan
DELL-Young E
Moderator
•
5.2K Posts
1
October 30th, 2022 17:00
Hello, thanks for choosing Dell. I’m sorry the phone connection was bad for you. You can still get in touch with the team by email and raise an official ticket with the tech support. https://dell.to/3gQjeJv
Wish you a good one.
DELL-Erman O
Moderator
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2.8K Posts
0
November 1st, 2022 06:00
Hello, As I understand, you bought the server from a 3rd party vendor, in this case, you can try to an ownership transfer needs to be done first. Please try to do as here, https://dell.to/3WfSPFr
While you work through that you may try an evaluation license:
iDRAC temp license evaluation license https://dell.to/3TUdDR9;
Then please check the license from the Dell Digital Locker
https://dell.to/3zu0Ts3
The FAQ can guide you through the process.
concentrat0
2 Posts
0
November 1st, 2022 06:00
Thanks for your reply.
This link sends me to the same website I'm having trouble with. Was hoping to bypass that and speak with someone who can help me directly through the forum.
Both the website, facebook and calling dell support all lead to the same dead-end.