1 Rookie
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7 Posts
0
69
March 25th, 2025 06:20
iDRAC update failed message
Hi,
i just recently updated Poweredge r640 server's iDRAC from 7.00.00.171 to 7.00.00.173.
during the job queue it showed error message PR21: Failed.
I have checked status of disk and overall system can't seem to find any error. And iDRAC version is 7.00.00.173.
Please help.
No Events found!
DELL-Young E
Moderator
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5.1K Posts
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March 26th, 2025 01:47
Hello please visit https://www.dell.com/community/en/direct-messaging
I would also suggest https://www.dell.com/support/kbdoc/en-us/000126703/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server in this case.
Respectfully,
DELL-Rey G
3 Apprentice
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1K Posts
0
March 25th, 2025 14:20
I suggest try rebooting the idrac (not the server), then attempt the update again.
Rey
#Iwork4Dell
A09
1 Rookie
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7 Posts
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March 26th, 2025 01:11
Hi, but on the dashboard. it seems updated to 7.00.00.173.
Will it be okay if i update it again like you suggested?