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3 Posts
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424
December 4th, 2022 06:00
iDRAC 8 Email Alert Problem 'RAC0211: Apply failed
Hi,
As part of testing events, We have generated test event "CDEV6174" and getting 'RAC0211: Apply failed.
we are getting other alerts like power supply and battery related events however we are not getting "device" related events related to system health category.
Note: we have enabled to SNMP traps for system health related events in iDRAC.
Kindly help me on this issue.
Thank you
No Events found!
DELL-Young E
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5.2K Posts
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December 4th, 2022 15:00
Hello thanks for choosing Dell.
https://dell.to/3uHrbEN
RAC0211
Message
Firmware update has failed.
Detailed Description
Firmware update has failed. This may be due to a corrupt firmware image, poor network connection, or another issue.
Recommended Response Action
Download a new firmware image and try loading the firmware again.
Category
Audit (RAC = RAC Event)
Severity
Severity 3 (Informational)
No alerts are applicable for this message
You should try re updating the firmware, I'd suggest.
Raghu101
3 Posts
0
December 6th, 2022 03:00
Hi Young,
I have just initiated a test event with message ID "CDEV6174" and getting like "RAC0211: Apply failed."
I have tried other test events like "PSU0001" and battery related, it got sent to OME successfully and i can able to see the test event in OME portal.
I'm facing issue only with category system health and device subcategory
kindly suggest
DELL-Erman O
Moderator
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2.8K Posts
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December 6th, 2022 04:00
Hi, I would be performing these steps:
1. Drain the flea power by shutting down the system, removing the power cable, and holding in the server power button for 20 seconds before plugging the power cable back and turning the system on again
2. Clear the System Event log After performing the above troubleshooting steps I would recommend monitoring the system for a few days.
If possible update the BIOS and iDRAC to the latest versions to confirm accurate reporting.