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December 3rd, 2024 20:41
iDRAC 7 Basic Management refusing ipmitool
Hello,
I have a PowerEdge server which has only iDRAC 7 Basic Management. This server has severely crashed and denies every interaction. Therefore I have to remotely force power cycle this server.
According to https://www.dell.com/support/manuals/en-at/idrac7-8-with-lc-v2.20.20.20/idrac8_2.10.10.10_ug-v2/licensed-features-in-idrac7-and-idrac8?guid=guid-e7b32690-602f-4f14-ab6e-ad00b4a42e4a&lang=en-us IPMI 2.0 is enabled in iDRAC 7 Basic.
The server refuses to answer to any request from ipmitool.
C:\Program Files (x86)\Dell\SysMgt\bmc>ipmitool -I lanplus -H 192.168.20.2 -U root -P changeme power cycle
Error: Unable to establish IPMI v2 / RMCP+ session
Unable to set Chassis Power Control to Cycle
Is there any way I could get this server to reboot?
A iDRAC 7 Enterprise license isn't available anymore, except for ridiculous pricing (2-3 times of iDRAC 8 and newer).
Regards,
Felix
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DELL-Joey C
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December 4th, 2024 07:34
Hi,
Probably you can try this:
ipmitool -I lanplus -H <iDRAC_IP> -U <username> -P <password> chassis power cycle
or using RACADM:
racadm -r <iDRAC_IP> -u <username> -p <password> serveraction powercycle
FelixTECH
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December 4th, 2024 09:12
@DELL-Joey C Using RADACM isn't possible. This feature is not available on iDRAC Basic (as stated in the feature table). RACADM connects and then shows a licensing error message.
Your different ipmitool command also doesn't work. No command works. The server refuses to accept ipmitool connections (as the error message already tells)...
DELL-Joey C
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December 4th, 2024 10:48
Hi,
Well, the error "Error: Unable to establish IPMI v2 / RMCP+ session" can be some issues, have you tried using -vvv to check the error to get additional information of possible cause of the issue?eg:
ipmitool -vvv -I lanplus -H <iDRAC_IP> -U <username> -P <password> chassis power cycle
Also, I assume that iDRAC configuration has IPMI enabled?
I found this forum discussing about the same error: https://dell.to/3ZlEUQd. One of the user stated about:
"To fix it, edit the user ("iDRAC Settings" -> "User Authentication" -> Select user -> "Modify User") and then adjust "Maximum LAN User Privilege Granted" to something other than Administrator. Save, then set it back to Administrator, and it should start working."
FelixTECH
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December 4th, 2024 11:09
@DELL-Joey C You seem to have absolutely zero knowledge of iDRAC. In iDRAC Basic Management it is impossible to access the iDRAC Web Interface. The only option you can do is import a license. There are no options whatsoever. Not even the Service Tag is shown so you could license iDRAC. You can't see or change any options. You can't access SSH and RACADM. Literally absolutely nothing can be done and the term "Management" in "Basic Management" is severely exaggerated.
DELL-Marco B
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December 4th, 2024 11:50
Hello,
if the iDRAC refuse ipmitool connection I don't see other way to communicate with the server, sorry. You need to have someone onsite to perform troubleshooting.
Thanks