How to update the iDRAC Service Module installer ? (R640)

Hello,

 

There are two iDRAC Service Module. See which one works for you:

 

Dell EMC iDRAC Service Module for Windows, v4.2.0.0

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=56gjn&oscode=wst14&productcode=poweredge-r640

Installation:

Extract the contents to a folder.

Browse to iSM\windows folder and double click the iDRACSvcMod.msi.

 

 

 

Dell EMC iDRAC Service Module Installer for OS DUP, v4.2.0.0

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=kw3yn&oscode=wst14&productcode=poweredge-r640

Installation instructions

For Microsoft Windows:

Download

1. Click the Download File link to download the file.

2. When the File Download window appears, click Save to save the file to your hard drive.

 

Installation

1. Double click the downloaded .EXE file and click the "Install" button.

 

For Linux:

1. Click the Download File link to download the file.

2. Copy the file to the host OS

 

Installation

1. Run the .bin file as a root user.

@DELL-Charles R​ 

I already have this module installed in Windows. Specifically, the one that is installed via msi.
But what should I do next?
How can I update the version on the server so that it is displayed in server 4.2.x?

To launch the Dell iDRAC Service Module (iSM) in Windows OS, follow these Dell-recommended steps:

 

1. Verify Installation

• Check if iSM is installed:
• Go to Control Panel → Programs and Features.
• Look for Dell iDRAC Service Module.

 

2. Start the Service

• iSM runs as a Windows service:
• Open Services (Run → services.msc).
• Locate iDRAC Service Module.
• Ensure the status is Running. If not, right-click → Start.

 

3. Access iSM Features

• iSM does not have a GUI; it integrates with iDRAC and OS.
• To confirm functionality:
• Open Event Viewer → Applications and Services Logs → Dell.
• Check for iSM logs.
• You can also verify via iDRAC Web UI:
• Navigate to Server → Logs → Lifecycle Log.
• Look for entries like OS to iDRAC communication enabled.

 

@DELL-Charles R​ Hello!

1. Yes, it is installed. I checked that it is in the components!

2. The service is there—it is running!

3. I checked via the web, and it is active. I attached a screenshot.

What should I do next? To update the module on the server itself to a newer version. Thank you. 
<private information removed by Mod>

Hello,

 

Let's do a flea power drain then check that Collect System Inventory is enabled and check results

 

drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed).

After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in.

Then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.

 

Boot into the LifeCycle controller:

 

-boot to F2 -> System Setup -> iDRAC Settings -> Lifecycle Controller to check status

-Choose: Lifecycle Controller set to Enabled

-Collect System Inventory on Restart set to Enabled.

Exit save reboot.

 

Check results

Note: I removed the image with your private information. The information is still in our case log.