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April 7th, 2024 09:32
DSU broken ?
I seem to expience a simmilar issue like this (from april 2023)
DSU broken ? | DELL Technologies
verifyed that my FW accept all trafic but get this responce from DSU
DELL System Update 2.0.2.3
Copyright (C) 2014 -- 2023 DELL Proprietary.
Downloading the Index catalog
Extracting C:\ProgramData\Dell\DELL System Update\dell_dup\CatalogIndex.cab
Reading the Index catalog
Downloading the catalog
Unable to download the catalog. Check the network connection
Progress report is available at: C:\ProgramData\Dell\DELL System Update\dell_dup\DSU_STATUS.json
Exiting DSU!
it worked 2 weeks ago doing a DSU from same model of servers running on same subnet.
No Events found!
NielsChr.
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April 7th, 2024 09:35
btw it is a windows server
Im able to manually download the file using a edge browser from same server
https://downloads.dell.com/catalog/CatalogIndex.cab
and
https://downloads.dell.com/catalog/Catalog.xml.gz
I can also see DSU is downloading CatalogIndex.cab file in the folder C:\ProgramData\Dell\DELL System Update\dell_dup
but DSU stops right after unpacking CatalogIndex.xml file with the error claiming not beeing able to download files
top content of catalogindex.xml is (don't know if this helps debugging)
<ManifestIndex xmlns="openmanage/cm/dm" baseLocation="downloads.dell.com" baseLocationAccessProtocols="HTTPS" creationDateTime="2024-04-02T02:39:55+05:30" predecessorHashMD5="10a26f23a614d376e1a8a3fd81ada218" predecessorPath="FOLDER11437929M/1/CatalogIndex.gz" predecessorSignPath="FOLDER11437963M/1/CatalogIndex.gz.sign" predecessorID="4001b145-42be-4197-b600-a9ab7409a8a9" identifier="236339e9-88ef-421a-b5aa-78d514c1f838" version="24.04.05">
<GroupManifest creationDateTime="2024-04-02T02:39:55+05:30" id="0B862C47-5873-413F-A97C-419E5A3F9561" latest="c8791b7f-76da-4a6a-82e0-33a501e0495c" name="Update Catalog for Enterprise Servers" type="MTPDK">
(edited)
NielsChr.
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April 7th, 2024 10:32
I found a workaround (not a fix), since the DSU worked a few weeks ago on other servers, I figured I would try with the catalog.xml providedat that time.
I therefore copied the catalog.xml files from the other server to these servers that needed the updates and pointed DSU to this using this command.
dsu --catalog-location="c:\programdata\Dell\DELL System Update\dell_dup\Catalog.xml"
I guess Im not getting lates and greates updates, but I will get what was availble a few weeks ago.
Hoping Dell will fix the repository so DSU can run again without "download" issues.
StefanFu
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April 8th, 2024 15:36
Here also CatalogIndex.cab can be downloaded by DSU 2.0.2.3, but not Catalog.cab
As a workaround I had put wget.exe and the following batch file on a network share (that's why I use the %~dp0):
rem https://eternallybored.org/misc/wget/
%~dp0wget.exe -N -P "C:\ProgramData\Dell\DELL System Update\dell_dup" https://downloads.dell.com/catalog/CatalogIndex.cab
%~dp0wget.exe -N -P "C:\ProgramData\Dell\DELL System Update\dell_dup" https://downloads.dell.com/catalog/Catalog.cab
"C:\Program Files\Dell\DELL System Update\dsu.exe" --catalog-location="c:\programdata\Dell\DELL System Update\dell_dup\Catalog.cab"
pause