Unsolved
1 Rookie
•
4 Posts
0
53
April 9th, 2025 08:32
Different Keyboard Layout Works Wrong on iDRAC9 Launch Window
Hi,
Administrator Server: Dell PE R730xd W/ windows W/ keyboardLayout Turkish Q (usingKeyboard: Turkish Q)
Remote Server: Dell PE R640 W/ windows W/ keyboardLayout Turkish Q
Firmware Updates: All new updates, two servers.
When i Launch remote R640, iDRAC9 (over firefoxBowser):
Keyboard works wrong (Turkish characters and some special like ?_, characters don't work)
(When a reach server over KVM with Turkish Q keyboard, it works wright)
After test all combinations, only one combination works right in launchWindow.
When adminServer's keyboardLayout set to "US Layout", right caracters can input on remote server launch window.
BUT my physical keyboard is still "TURKISH Q" and at my admin server, some on another window i can't input Turkish characters because of current layout is "US Layout"
note: Launching 13.gen server iDRAC8 (over firefoxBrowser) different keyboard layouts works FINE!
Thanks,
Ali
KANAAT - Ali
1 Rookie
•
4 Posts
0
April 9th, 2025 08:52
I mean "Virtual Console Launch" Window
DELL-Chris H
Moderator
•
9.4K Posts
0
April 9th, 2025 13:19
KANAAT - Ali
1 Rookie
•
4 Posts
0
April 9th, 2025 14:22
Remote Server R640:
LifeCyle>Settings are
Language: English (There is no Turkish option)
KeyboardType: Turkish Q
Admin Server:
Mozilla Settings>Language&Appearance is
Language: Turkish
On "iDRAC9 Virtual Console Window" Keyboard Layouts works wrong but "iDRAC8 Virtual Console Window" everything works RIGHT, both on the same mozilla firefox browser
I will install windows on remote server (R640) again. And then test again
KANAAT - Ali
1 Rookie
•
4 Posts
0
April 9th, 2025 15:33
When i start to install windows server again: (over virtual console)
Language to install: English (United States)
Time and currency format: Turkish (Turkey)
Keyboard or input method: Turksih Q
set and Next pressed.
After finishing copying files, then "Customize settings" on screen:
User name (Administrator)
Password: !!!!! my TurkishQ keyborard characters displays wrong also like ?_ keys wrong !!!! i can't input my Turkish characters password line.
Same window on the screen and i use alternative input method direct over KVM with joined TurkishQ keyboard. It works fine, everything is correct.
To test is mozilla work right with TurkishQ keyboard layout:
login iDRAC (R640 with ip address) in firefox
Configuration > SystemSettings > Hardware Settings > Front Panel Configuration > LCD Settings:
Set Home Messeage UserDefined input line: TurkishQ keyboard layout works RIGHT
DELL-Chris H
Moderator
•
9.4K Posts
0
April 9th, 2025 15:47
You may want to consider calling in to your local support, as we are US based, I am not certain as to the solution based on the language.