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12 Posts

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September 4th, 2024 16:24

Dell OpenManage Enterprise Appliance new install and setup issues

I downloaded the Dell OpenManage Enterprise Appliance and got the VM up.

I scanned and got some Idrac servers.

But For some reason I cant seam to register this services plugin.

I'm trying to figure out how I can use to the manage the firmware and Bios updates of all the servers. But I'm not getting anywhere.
and I was looking for a way to get some basic help but thats not getting anywhere either.

Moderator

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3.9K Posts

September 5th, 2024 02:15

Hi,

 

Services plugin are the replacement of SupportAssist, the feature used as collects and uploads the system information required for troubleshooting an issue. https://dell.to/3Ti0Ppp

 

You may need to register to use the functionality of the plugin. Here's a video guide: https://dell.to/4gr7IPl

 

Here's the support page for access key mentioned in the video: https://dell.to/3Xv6FpL

 

Here's a read guide for access key: https://dell.to/3TgIKrS

 

If you do not need the Services plugin, you can uninstall it by this guide: https://dell.to/3Xv6FGh

 

Moderator

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4.5K Posts

September 4th, 2024 20:46

Hello,

 

Have you followed the Deployment prerequisites

OpenManage Enterprise 4.1.x User's Guide

Page 22-28

Next; What Plug-In are you having an issue with?

See Pages 21 and 228-231

https://dell.to/3TgBDjg

 

You may like to look over our Deploy OpenManage Enterprise play list for several video guides:

https://dell.to/4e2g4uM

 

1 Rookie

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12 Posts

September 5th, 2024 00:21

I keep getting stuck here.

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