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11 Posts

126

November 23rd, 2023 11:21

dell emc s4128f-on switches lost port configuration randomly

Hi All,

We have 2 SWs in stack that randomly lose the configuration of the ports, when they are restarted they work normally again.

System Description................ Dell EMC Networking N3024ET-ON, 6.6.2.35,
                                    Linux 4.14.138, v1.0.5

Machine Description............... Dell EMC Networking Switch
System Model ID................... N3024ET-ON
Machine Type...................... Dell EMC Networking N3024ET-ON
Serial Number..................... CN0DVH7NDND009C40097
Manufacturer...................... 0xbc00
Burned In MAC Address............. 2004.0F69.CFE5
System Object ID.................. 1.3.6.1.4.1.674.10895.3088
SOC Version....................... BCM56342_A0
HW Version........................ 6
CPLD Version...................... 20
Image File........................ N3000Advv6.6.2.35
Software Capability............... Stack Limit = 12, VLAN Limit = 4093

Do you know any idea about this behaviour?

Thanks in advance
Regards,

Cris

Moderator

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5.2K Posts

November 27th, 2023 06:02

Hello thanks for choosing Dell.
First, firmware up to date
https://dell.to/40WuLtO

And this is the file name:
s4128f-on
https://dell.to/3sXKfkz

firmware os10 10.5.5.7 and BIOS/CPLD/ONIE firmware- all need upgraded
and


https://dell.to/3uvQUTM

https://dell.to/40YYbr2
https://dell.to/47RCdsA

both files need to be extracted and relevant files to be upgraded on both switches respectively.

Hope this helps.

1 Rookie

 • 

11 Posts

December 4th, 2023 09:27

@DELL-Young E​ First of all, thank you very much for your detailed answer.

But customer wanted to upgrade the first option recommended in the Dell Web for this product, I mean, upgrade to the following FW version :

Dell EMC Networking N3000E-ON Series, Firmware Version 6.6.3.47



But customer has just rebooted the switch to reload this new version and he is getting the following messages:

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3446:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3446:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3454:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3454:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3457:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3457:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3459:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3459:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3464:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3464:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3465:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3465:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3476:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3476:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3498:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3498:4096, read 4096 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 64 bytes from PEB 3502:0, read 64 bytes

UBI error: ubi_io_read: error -74 (ECC error) while reading 4096 bytes from PEB 3502:4096, read 4096 bytes

And the switch is unable to boot ... Please, do you wknow any action plan to resolve this current situation?

Thank you !

Cris



Moderator

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2.8K Posts

04-12-2023 12:27 PM

Hi,Unsorted Block Images is a file system used in NAND memory. Therefore UBI errors could be due to a hardware fault. You can try to power cycle that might be clear errors. But if it still occuring then I would suspect to hardware error. So I recommend to reaching your local support team and opening a ticket.

DELL-Erman O

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