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J

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March 14th, 2023 11:00

After Upgrading iDRAC9 to firmware 6.00.30.00 not able to configure Remote Presence Port

I have upgraded my iDRAC to Firmware 6.0.30.0. Now I am not able to configure "Remote Presence Port" for Virutal Console from iDrac UI. I dodn't find any information under Release around it. 

Is it not configurable anymore?

 

Thank You,
Lokesh

Moderator

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3.5K Posts

March 15th, 2023 07:00

Hi,

 

this should still work, please try to downgrade, test it and upgrade again.

 

 

 

Do you have any further questions?

 

 

 

Regards Martin

2 Posts

March 15th, 2023 08:00

Hi Martin,

Downgraded Firware to 5.10.50.00. I can see configure "Remote Presence Port".

Upgraded again to 6.10.30.00. I am not able to see this Field. Attaching screenshot for reference.

image.png

Adding some more info:

The original problem is, we ordered new Dell R640 PowerEdge servers. It comes with iDRAC9 Firmware 6.00.30.00. On new servers we are not seeing "Remote Presence Port" configurable. Although, if I inspect iDRAC UI with developer tools. I can see "Remote Presence Port" field is hidden.

Regards,
Jadwani

 

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