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October 3rd, 2011 13:00
Trying to create new devices is apparently failing
I am trying to create six new devices each approximately 20 GB on a VMAX. The Config Session screen in SMC shows that the configuration for the devices completed and the create process is underway, but I don't see any devices yet. The active task is still showing in the config session screen, but I'm not able to highlight it and abort. Is there another way to do this?
I have tried to run the discover process several times. The Progress Monitor doesn't progress past the 50% mark. Is there another way to monitor progress -- a log file perhaps?
Thanks in advance.
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sauravrohilla
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October 3rd, 2011 17:00
What is the SMC version? You can try following if its SMC 7.2 and above.
You can try the following:
2. Delete (or move) the SMC_TASKS and the JOBAPPLICATIONLOOKUP directories (within C:\Program Files\EMC\SMAS\jboss\server\default-em\data\persistency), thus deleting all the User's saved tasks.
3. Restart the SMAS service.
note you will lose any saved tasks:
Otherwise open a support ticket.
regards,
Saurabh