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908

January 24th, 2012 22:00

SPS degraded

Hi,

we have one SPS with status Degraded, what does that mean ?

I suppose make a CALL EMC but is there another possible status for SPS : Normal, Degraded , ??? (it's for make a futur script check)

thanks

2 Intern

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812 Posts

January 24th, 2012 22:00

Hi,

If you have dial home configured for this box, it would have registered an SR already for this issue. Other wise open an SR with EMC and the support representative will analyze the issue and probably suggest for a replacement.

Vipin V.K

93 Posts

January 24th, 2012 22:00

Hi,

The 3 states of SPS could be :

  • Degraded
  • Failed
  • Normal

859 Posts

January 28th, 2012 08:00

Where do you see SPS alerts? If you are getting it in SMC and have got the verification from PSE labs that SPS are fine then it could be due to emc285201

1 Rookie

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51 Posts

January 30th, 2012 00:00

i just use "symcfg -sid xxx list -env_data" to get the message.

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